Question 1

How quickly will you respond to my inquiry?

Accepted Answer

WhatsApp messages receive a response within 2 business hours. Emails are answered within 4 business hours. Contact form submissions are confirmed same business day. No inquiry goes unanswered.

Question 2

Do I need to be in the Dominican Republic to get started?

Accepted Answer

No. The initial consultation, site visit coordination, design review, and contract execution can all be handled remotely. Many of our clients complete the first three project phases without leaving their home country.

Question 3

Is the initial consultation really free?

Accepted Answer

Yes, completely free and with no commitment required. The consultation is a discovery conversation we learn about your project and you learn about how we work. You decide after the call whether you want to proceed.

Question 4

What information should I have ready for the consultation?

Accepted Answer

The more you can share, the better but we can work with whatever you have. Helpful items: lot location or address, approximate square footage, project type, budget range, and desired timeline. If you have drawings or inspiration images, those help too.

Question 5

Do you work with the client's attorneys or financial advisors?

Accepted Answer

We work alongside your U.S. legal and financial team. ZUDA focuses on construction your attorney handles property title and contract law. We can coordinate documentation reviews and provide whatever your advisors need.

Question 6

What if I already have a lot but no architectural drawings?

Accepted Answer

Thats a very common starting point. ZUDA can coordinate the full design process from your lot through completed architectural drawings. We manage the architect and engineers you approve at milestones and dont deal with DR professionals directly.

Question 7

Can you provide references from other clients?

Accepted Answer

Yes, with client permission. During the consultation process, we can connect you with previous clients who have agreed to speak with prospective clients. We never share client contact information without explicit consent.

Question 8

Do you handle emergency situations on active projects?

Accepted Answer

Absolutely. For active construction projects, your assigned Project Manager is reachable 7 days a week via direct WhatsApp. Emergency response is part of every ZUDA project agreement. Urgent situations on active projects are prioritized above all other communication.

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